Sanjay Istwal is a Senior Client Delivery Manager and a Technology Leader at NTT with experience in SAP Hana Enterprise Cloud, Cyber Security, Cloud IT Infrastructure Delivery and Management.
Started my career as a Network Engineer, I have learnt multiple technologies on the way and was a hands-on techy for almost 11 years before moving up the ladder to the management side of things.
Worked for Cisco India TAC in Convergys, Cisco, HCL, Wipro and worked with some brilliant minds and experts before joining NTT Singapore.
My domain expertise was Cisco Unified Communications and Collaboration which I got introduced in Cisco India TAC in Convergys. Learned the technology from the best of the best technology leaders itself in Cisco TAC and later joined Cisco, HCL and Wipro and lead domestic and global projects as Pre-Sales, Technical Specialist, Solution Architect, Global Implementation and Operations Lead. Also did many hands-on implementations in the US and Australia. Run UC Ops for 200+ sites globally for UCaaS (Unified Communications As A Service) project. Joined NTT Singapore (Dimension Data that time) in 2012 to lead a global implementation and operations project for Cisco Unified Communications for a pharma giant for 440+ sites globally.
Later I was moved to run global and regional projects for Cloud Services for Microsoft and Data Centre Modernisation projects. With immense exposure to Cloud Applications, Network and Data Centre IT Infrastructure, it has become easy for me to manage these projects and use the learnings.
I got a chance to learn SAP Hana Enterprise Cloud in 2017 and was asked to manage the SAP HEC global account in NTT and I grabbed it with both hands and am still doing it. So far managed multiple accounts for global clients for SAP HEC services plus the underline Network, Storage, Security services. Additional Cyber Security services at application level are also part of it. Apart from that, migration and management on Azure and AWS cloud for the clients gave me great exposure on Hyperscalers. In a nutshell, management of SOC, NOC, Applications and Cloud teams prepares me for the future where professionals with multi-skills will be needed by global organisations.
I am an experienced Service Delivery Leader with multi-skill and global exposure to run projects, programs and accounts with proven upselling, client relationship, team management and leadership for global clients.
I am a Certified Information Security Manager (CISM) to add to my cyber security credentials.
I am a certified Scrum Master, Prince 2 Foundations and Practitioner along with ITIL 3 and 4.
I have many more certifications, please see the certifications page.
SISCLOUDTECH is all about my experience and exposure to multiple technologies blended with a mix for service delivery management prospective which will help you in your career journey.
My Certifications
